How are UK businesses using AI to improve CX?


Research shows that organisations are very willing to embrace AI technologies


Whilst UK business executives are increasingly interested in investing in AI, with over 80% thinking AI would add value now and in the future, 4 in 5 respondents recognise that there is a lack of knowledge in their organisations when it comes to understanding different AI technologies. This is a key finding from the latest research conducted by Odigo and Davies Hickman Partners with a UK sample of 205 business executives across different sectors in 2020. Want to find out more? Download the full report.


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